Médecins Sans Frontières | Web Officer


MSF India Office


Web officer



Doctors Without Borders/ Médecins Sans Frontières (MSF) is an international humanitarian medical aid organization working in more than 65 countries worldwide. Médecins Sans Frontières is neutral, impartial, independent, and not linked to any political party or governmental body. It provides emergency medical assistance to people in need, irrespective of their nationality, race or religion. In 1996, MSF received the Indira Gandhi Prize for Peace, Disarmament and Development and in 1999 MSF was awarded the Nobel Peace Prize. MSF has worked in India since 1999 and provides medical treatment to hundreds of thousands of Indian patients. MSF is registered as MSF Holland India Trust under Reg. No. 5691 and as a non-profit Section 25 Company under Reg. No. U85100DL2013NPL249165, dated 6 March 2013.


MSF provides free-of-charge essential healthcare. MSF runs hospitals and clinics, perform surgery, fight epidemics, operate feeding centres for malnourished children and offer mental healthcare. MSF currently runs projects in the states of Bihar, Manipur, Maharashtra, Jammu & Kashmir, Chhattisgarh and Andhra Pradesh.  . MSF India is one of 24 offices and operational centres in Europe, America, Asia and Australasia, pooling funding, expertise and staff for MSF field operations. MSF India has three key objectives in support of field operations: the recruitment of skilled medical and non-medical staff, the raising of vital funds, and public information work.



Last application date: 3rd August 2014

Availability: for a minimum period of 2-3 years

Salary indication: INR 37,781 (Monthly Gross) (Non – Negotiable)


Based in the MSF India Office, New Delhi


Hierarchically working under the Head of Communications.



The Web officer develops and maintains MSF India’s Drupal website including web design, implements site code and module updates, and builds pages, applications and mini-sites for the organization. S/he also provides technical support for the development, maintenance, and coordination of the multi-site, multi-lingual Drupal content management system (CMS), used by MSF India and the international MSF movement.

The Web officer also facilitates the publishing of content to meet the needs of various departments and offices at MSF India including Communications, Fundraising, Human Resources recruitment, the Association, Operations in order to promote awareness of MSF's activities in India and around the world (That includes on social media channels).




  1. MSF India website (www.MSFindia.in): Drupal development, content management, design and monitoring

          Performs content updates, site administration and maintenance for the public website (www.MSFindia.in);

          Optimize onsite content for maximum visibility and ranking in the major search engines. This includes HTML, site structure, as well as page layout and navigation

          trains staff on using the Drupal CMS;

          develops new Drupal content types and custom site functionality;

          monitors site traffic and present the analysis, ensures optimum performance, proper backup and security including the data;

          implement/code designs from Photoshop or similar design files.

          Stay up to date on the web’s latest technologies and think creatively to produce new ideas and design concept


  1. Other MSF India micro website: development, content management, design and monitoring (WordPress CMS)

          Performs content updates, site development, site administration and maintenance for MSF India micro site using WordPress.

          Optimize onsite content for maximum visibility and ranking in the major search engines. This includes HTML, site structure, as well as page layout and navigation

          Train staff on using WordPress CMS.

          monitors site traffic and present the analysis, ensures optimum performance, proper backup and security including the data;

           implement/code designs from Photoshop or similar design files

          Stay up to date on the web’s latest technologies

  1. International content store and shared CMS.

In collaboration with the international admin group, assists in the maintenance, growth, expansion of features, and technical support for the multisite Drupal platform of which MSF India is a part; performs platform testing, updates/upgrades, backups as needed; manages code changes and Git repository

  1. Digital and Social media

          Support the Online Fundraising and Social Media officer to create, manage and implement online advertising campaigns to drive traffic and maximise the online visibility of MSF India and increase online donations.

          Create banners and online advertising campaigns

          Contribute to the development of the MSF India social media strategy and support the Online Fundraising and Social Media officer to develop multimedia products and digital creative on the MSF India websites and social media channels.

  1. Departmental, Interdepartmental and International coordination

Attends staff meetings and international debates to brainstorm solutions and participate in information sharing across all departments and sections internationally.




Qualifications: Minimum a Graduate Degree.

Work experience: Minimum 4 to 5 years working experience in Digital marketing and social media

Specific Skills: Must be proficient in the use of the following:

          HTML5, CSS, PHP

          Javascript, JQuery and relevant plugins

          Git and version control systems, Drush, Unix command line and Deployment Workflow

          Apache Server

          MySQL or similar database integration with a CMS

          Drupal Core and Major Modules: Views, Panels, Taxonomy, Blocks, Fields, Entities, Menus, Views Slideshow, Display Suite

          Manual and automated testing of the website (CMS)

          Hand-coded Drupal Theming (HTML5/CSS3)

          Drupal Coding & Essential APIs: Form API & Drupal Hook System

          Drupal Contrib API: Views API, Secure Coding, Standards and Best Practices

          Experience using Adobe Photoshop

          Experience with Google Analytics (especially campaigns, eCommerce, and event tracking)

          Knowledge of Cloud Server hosting or Acquia hosting.

          SEO/SEM (website and mobile)

Must have:

          Ability to produce creative web design

          Knowledge of Mobile First Design and Responsive Web Design

          Excellent writing skills in English

          Creativity and initiative when approaching work and projects



          Commitment to MSF principles

          Results and Quality orientation

          Planning and organising

          Analytical thinking


NOTE: This job description will be reviewed in the light of changing circumstances and may include other duties and responsibilities, after discussion with job holder and head of Communications.




Please clearly state which position you are applying for and the source from where you saw the job profile and send your CV to:  hr.support.india@new-delhi.msf.org


·         Only short-listed candidates will be contacted.

·         Be willing to work occasional evenings and week ends


IMPORTANT REMARK: Candidates from non Indian origin applying for this position should have the valid/legal working permit.

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